Our Mission
Our Customers
Our ordering process
is simple and streamlined
Garment Selection
Sample Viewing
Artwork & Design
Production
Delivery
Our partners
FAQ
What are your business hours?
We are open Monday to Friday from 10 AM – 4 PM. If you need assistance outside of our regular hours, feel free to reach out, and we’ll do our best to accommodate your schedule.
Do you offer design services? Can you create a logo?
Yes! We have an experienced in-house designer who can assist with a variety of design needs, including:
- Creating a brand-new logo from scratch
- Refining an existing logo for better quality and versatility
- Adjusting designs for embroidery or print compatibility
- Helping with layout and placement to ensure your branding looks its best on different products
If you don’t have artwork ready, don’t worry—we’ll work with you to bring your vision to life!
Do you provide embroidery services?
Yes, we offer professional embroidery services for a variety of products, including:
- Hats and beanies
- Polo shirts and jackets
- Sweatshirts and hoodies
- Team uniforms and corporate apparel
Embroidery provides a high-end, durable, and professional look, making it a great option for business branding and promotional apparel.
How long does it take to complete an order?
Our standard turnaround time is approximately two weeks from the time the order is finalized. However, turnaround times can vary based on:
- Order size and complexity
- Design approvals and revisions
- Current production schedule and workload
If you need an order rushed, let us know—we’ll do our best to accommodate your timeline.
What is the best way to place an order?
We make the ordering process simple! You can place an order through any of the following methods:
- Visit Our Store – Stop by our retail location to see samples, discuss options, and finalize details in person.
- Email Us – Send us an email with your design, product preferences, and order details, and we’ll guide you through the next steps.
- Call Us – Give us a call to discuss your order, get recommendations, and start the process over the phone.
Whichever method you choose, we’ll be here to assist you every step of the way!
What is the minimum order quantity?
For most custom orders, our minimum order quantity is 48 items per design. This helps us ensure high-quality production while keeping costs competitive. If you need smaller quantities, let us know, and we’ll explore available options.
Do you offer price breaks for larger orders?
Yes! We offer volume discounts based on order size:
- 48 units – Standard pricing
- 96 units – Lower price per item
- 144+ units – Further price reductions
The more you order, the lower the cost per item, making bulk orders a cost – effective solution for businesses, teams, and events.
Can I see samples before placing an order?
Absolutely! We encourage customers to visit our store to see and feel sample products before deciding. This allows you to:
- Check the quality of different garment materials
- Compare embroidery and print options
- Ensure the right fit and style for your needs
What types of products can you customize?
We offer a wide range of customizable products, including:
- Branded Apparel – Hoodies, crewnecks, t-shirts, polo shirts, hats, team uniforms, and more.
- Drinkware – Water bottles, coffee mugs, pint glasses, and wine glasses.
- Promotional Items – Bags, stickers, pens, keychains, golf balls—anything you want to put your brand on.
- Marketing Materials – Banners, signs, and event tents.
- Conference Giveaways – Custom-branded items for trade shows, networking events, and corporate gifting.
If you have something specific in mind, let us know—we can likely source and customize it for you!
Do you ship orders?
Yes! Once your order is complete, you can choose to:
- Pick it up in-store
- Have it shipped directly to you
We work with reliable shipping carriers to ensure your order arrives safely and on time.
What payment methods do you accept?
We accept a variety of payment methods, including:
- Credit and debit cards
- Business checks
- Venmo / Paypal
Payment details will be discussed during the order process.
Can I reorder the same design later?
Yes! We keep records of past orders and designs, making reordering simple and hassle-free. If you need additional quantities of a previous order, just reach out, and we’ll take care of the rest.
If you have any other questions, feel free to contact us—we’re here to help make the branding process easy and stress-free!